viplj Privacy Policy

Last Updated: January 1, 2026  ·  Effective Date: January 1, 2026

1. Introduction & Scope

viplj is committed to protecting the privacy and personal data of every Filipino player who uses our Platform. This Policy applies to all personal data collected through the viplj website at https://viplj.net, our mobile-optimised web application, our customer support channels — including live chat and email — and any communications sent between viplj and its registered players.

This Policy does not apply to third-party websites or services that may be referenced on the viplj Platform. viplj is not responsible for the privacy practices of any third party whose services are accessed independently by the Player outside of the viplj Platform environment.

By accessing and using viplj, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to this Policy, you must not register an account or use the viplj Platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, the data controller responsible for your personal data is viplj, operating the Platform at https://viplj.net. viplj has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable Philippine data privacy legislation.

You may contact the viplj Data Protection Officer at any time by writing to [email protected] with the subject line "Data Privacy Request." All privacy-related requests and inquiries will be acknowledged within five (5) business days and resolved within the timeframes prescribed by the Data Privacy Act of 2012.

3. Personal Data We Collect

3.1 Registration & Identity Data

When you create a viplj account, we collect the following personal data:

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (to verify that you are 21 years of age or older);
• Registered Philippine mobile number;
• Valid email address;
• Username and encrypted password;
• Residential address within the Philippines.

3.2 KYC Verification Data

To comply with PAGCOR-regulated KYC obligations and Philippine AML law, we collect:

• Copies of valid Philippine government-issued identification (e.g., passport, UMID, SSS ID, PhilHealth ID, driver's license, or Voter's ID);
• Selfie or live facial verification image for identity matching purposes;
• Proof of address documents where required (e.g., utility bill, bank statement);
• Source of funds documentation for high-value account tiers, as required under AML regulations.

3.3 Financial & Transaction Data

We collect transactional data necessary to process deposits and withdrawals, including:

• GCash or Maya account reference numbers associated with your transactions;
• BPI, BDO, or Metrobank transaction reference numbers where applicable;
• Deposit amounts, withdrawal amounts, and transaction timestamps;
• Wallet balance and bonus credit history within your viplj account.

viplj does not store your full GCash PIN, Maya PIN, or bank account passwords. Payment credentials are processed exclusively by the respective payment service providers under their own security and privacy frameworks.

3.4 Gaming Activity Data

We record your gaming activity on the viplj Platform, including:

• Games played, wager amounts, and session timestamps;
• Sports betting market selections and outcomes;
• Bonus claims, wagering progress, and promotional participation history;
• Responsible gaming tool settings and self-exclusion records.

Gaming activity data is retained for regulatory, auditing, and responsible gaming purposes and may be reviewed by PAGCOR-authorised compliance personnel.

3.5 Technical & Device Data

When you access viplj, our servers automatically collect certain technical data, including:

• IP address and approximate geolocation (province/city level, not GPS-precise);
• Device type, operating system, and browser version;
• Session duration, pages visited, and clickstream data;
• Referral URL (where applicable).

This technical data is used for platform security, fraud detection, and aggregate performance analytics. It is not used to profile individual players for marketing purposes.

3.6 Communications Data

When you contact viplj through live chat, email, or any other support channel, we retain a record of the communication — including its content and any attachments — for quality assurance, dispute resolution, and regulatory compliance purposes.

4. How We Collect Your Data

viplj collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, use live chat support, or update your account settings;
• Automatically — through server logs, cookies, and similar technologies when you access and interact with the viplj Platform (see Section 8 for full cookie details);
• From third-party service providers — such as KYC verification providers and payment processors, who may share identity or transaction confirmation data with viplj as part of their contracted services;
• From publicly available sources — where necessary for fraud prevention or AML compliance, viplj may cross-reference publicly available Philippine government databases or sanctions lists.

5. Purposes & Legal Basis for Processing

viplj processes your personal data for the following specific purposes, each grounded in a lawful basis under the Data Privacy Act of 2012:

• Account registration and management — processing is necessary for the performance of your account agreement with viplj;
• KYC and age verification — processing is necessary to comply with legal obligations under PAGCOR regulations and Philippine AML law, including the requirement that all players be 21 years of age or older;
• Processing deposits and withdrawals — processing is necessary for the performance of your account agreement and for compliance with financial regulations;
• Fraud prevention and platform security — processing is necessary for the legitimate interests of viplj in maintaining a fair and secure gaming environment for all players;
• Responsible gaming monitoring — processing is necessary to comply with regulatory obligations and to protect the vital interests of players who may be at risk of problem gambling;
• Customer support — processing is necessary for the performance of your account agreement and viplj's legitimate interest in resolving player inquiries accurately;
• Marketing communications — only where you have provided explicit, separate consent to receive promotional emails or SMS messages from viplj. You may withdraw this consent at any time.

6. Sharing Your Personal Data

6.1 Service Providers

viplj shares personal data with trusted third-party service providers who assist us in operating the Platform. These include KYC and identity verification providers, payment processing partners (including GCash and Maya gateway operators), cloud hosting and infrastructure providers, and customer support platform providers. All such providers operate under written data processing agreements that require them to protect your data to at least the same standard as viplj and to use it solely for the contracted purpose.

6.2 Regulatory & Legal Disclosure

viplj may disclose your personal data to Philippine regulatory authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where required to do so by applicable law, court order, or regulatory directive. viplj will, where legally permissible, endeavour to notify affected players of such disclosures.

6.3 No Sale of Personal Data

viplj does not sell, rent, lease, or otherwise transfer your personal data to any third party for that party's own marketing or commercial purposes. This prohibition applies regardless of the compensation offered and is a firm commitment of the viplj platform.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of viplj's assets, your personal data may be transferred to the acquiring entity as part of that transaction. viplj will provide notice to affected players before any such transfer takes effect and will ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Policy.

7. Data Retention

viplj retains your personal data for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, as required by Philippine AML regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act of 2001 (as amended);
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each gaming session, for audit and dispute resolution purposes;
• Customer support communications: Retained for two (2) years from the date of the most recent communication in each case;
• Marketing consent records: Retained for the duration of your account and for one (1) year following account closure or consent withdrawal.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with viplj's data disposal procedures. Anonymised and aggregated data — from which no individual can be identified — may be retained indefinitely for statistical and business analytics purposes.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the viplj Platform. They allow the Platform to recognise your device across sessions, remember your preferences, and maintain the security of your logged-in session. viplj also uses similar technologies such as local storage and session storage for equivalent purposes on mobile browsers.

8.2 Types of Cookies Used by viplj

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Used to remember your language preferences, responsible gaming tool settings, and other personalisation options. Disabling these cookies may affect your user experience.
• Analytics Cookies: Used by viplj's internal analytics system to measure aggregate Platform performance — such as page load times, most-visited game categories, and device usage patterns. These cookies collect data in anonymised and aggregated form only.

viplj does not use third-party advertising or retargeting cookies. No cookie data collected on the viplj Platform is shared with external advertising networks.

8.3 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your viplj account. For guidance on managing cookies in popular Philippine mobile browsers, refer to your browser's help documentation.

9. Security Measures

viplj implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and viplj servers;
• Encryption at rest for all sensitive personal and financial data stored on viplj infrastructure;
• Multi-factor authentication options for player accounts and mandatory two-factor authentication for all viplj administrative access;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Role-based access controls ensuring that viplj staff can only access the personal data necessary for their specific job function;
• Comprehensive staff training on data privacy obligations under the Data Privacy Act of 2012 and viplj's internal security policies;
• An incident response plan aligned with the breach notification requirements of the National Privacy Commission.

While viplj employs industry-standard security measures, no system is entirely immune to security incidents. Players are advised to use a strong, unique password for their viplj account, enable account two-factor authentication where available, and never share their account credentials with any third party.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by viplj:

To exercise any of the above rights, please contact the viplj Data Protection Officer at [email protected] with the subject line "Data Privacy Request," clearly stating the right you wish to exercise and the specific data concerned. viplj will respond to all valid requests within fifteen (15) working days, as required by the Data Privacy Act of 2012.

11. Children & Minors

The viplj Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. viplj does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the viplj registration and KYC process.

If viplj becomes aware that personal data has been collected from an individual under the age of 21 — whether through fraudulent registration or any other means — that account will be immediately closed, all associated data will be securely deleted in accordance with applicable law, and any funds held in that account will be handled in accordance with our Terms and Conditions and applicable regulatory requirements.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has registered on the viplj Platform, please contact us immediately at [email protected].

12. Amendments to This Policy

viplj reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via a notice on the viplj homepage and, where the change materially affects how we process your personal data, by direct notification to your registered email address or Philippine mobile number.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the viplj Platform after the stated effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure in accordance with our Terms and Conditions.

viplj encourages players to review this Policy periodically to stay informed about how we protect their personal data.

13. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by viplj, please contact our Data Protection Officer: